Grand Velas Riviera Maya
Playa del Carmen, Quintana Roo, Mexico · Virtuoso · 2026 benefits
Grand Velas Riviera Maya is an AAA Five Diamond oceanfront resort featuring 539 suites across three distinct ambiances, world-class dining at 8 gourmet restaurants —including one with a Michelin Star award, 5 bars, and 3 Aqua Bars. A true highlight is the SE Spa, globally renowned for its excellence and home to our newest Jungle Kids' Spa—the first kids' relaxing space within a prestigious Forbes Travel Guide 5-Star-rated spa. We redefine family vacations with our newly reimagined spaces. Kids’ Clubs with a "screen-free" jungle-themed retreat where imagination takes center stage through hands-on arts and crafts, outdoor Pancho Rallies, and creative workshops. Teens’ Club offers a…
Grand Velas Riviera Maya is an AAA Five Diamond resort featuring 539 suites across three settings: Zen Grand, Ambassador, and Grand Class. Enjoy 8 specialty restaurants —including a Michelin Star recipient— and the 5-Star Forbes-rated SE Spa, now home to the first Jungle Kids' Spa. Families will love the reimagined "screen-free" Kids' Club and the high-tech Teens' Club with PS5s, arcade, and a golf simulator. Experience a transformative sanctuary where luxury meets adventure for all ages.
What you get booking it through us (2026 benefits)
- Upgrade on arrival, subject to availability (From Zen Grand to Zen Grand Pool / From Ambassador to Ambassador Pool / From Ambassador Pool to Grand Class)
- Daily breakfast for up to two guests per bedroom, served in the restaurant and via in-room dining (already included in property rates)
- $100 USD equivalent Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
- Early check-in / Late check-out, subject to availability
These are the Virtuoso benefits on file for this property, on top of the hotel's own best flexible rate — not a discount and not a package. How the benefit stack compares to booking direct.
In the know
Don’t miss the world-class spa; allow at least an hour before your treatment to take advantage of the Water Ceremony. –Helen Papa Dix Hills, New York
The property, in facts
| Where | Carretera Cancun Tulum Km 62,, Playa del Carmen, Quintana Roo, Mexico |
|---|---|
| Category | Beach Resort |
| Property type | Hotel or Resort |
| Hotel group | Grand Velas Resorts |
| Rooms | 539 |
| Room types | 8 |
| Nearest airport | Cancún International (CUN) · 26 miles |
| Advisor programme | Virtuoso |
| Style | Casual |
| Known for | Adventure, Beach, Wellness |
| Sustainability | EarthCheck |
Rooms and suites
- Zen Grand Presidential Suite — This attractive suite delights couples and families due to the amazing space it offers. Enjoy luxurious amenities that complement the mystic Mayan natural…
- Ambassador Presidential Suite — This suite is everything you have ever dreamed of! Live it in this splendid two-bedroom suite with private plunge pool overlooking the Caribbean Sea. Enjoy…
- Grand Class Presidential Suite — The Grand Class Presidential suite is the perfect refuge for your dream vacations. Feel the comfort during your stay, and invite your family to enjoy exclusive…
- Zen Grand Suite — The Mayan nature is the main element that describes this suite. Enjoy 1184 sq.ft. that will bring harmony and peace through its luxury amenities, prime…
- Zen Grand Pool Suite — Zen Grand Pool This suite, located in the heart of the Mayan rainforest, is the perfect retreat for a great family vacation. Immerse yourself in Mayan…
- Ambassador Suite — Ideal for a family vacation, this suite has one King size bed and an incredible terrace, where you can enjoy breathtaking ocean views. These suites are…
In the room
Air Conditioning · Balcony/Lanai/Terrace · Bathrobe · Butler Service · Coffee/Tea Maker · Complimentary Newspaper · Connecting Rooms · Hair Dryer · Internet Access · Iron/Ironing Board · Jacuzzi/Whirlpool Tub · Mini Bar · Non-Smoking · Private Pool · Safe · Sitting Area · Slippers · Turn Down Service · Wheelchair Accessible
What advisors say
96% of the 24 Virtuoso advisors who have filed a review of this property recommend it. Those reviews are collected by Virtuoso from advisors who have stayed, not by us and not from the public.
Nearby in the atlas
- Andaz Mayakoba Resort Riviera Maya — Playa del Carmen, Mexico
- Chablé Maroma — Playa del Carmen, Mexico
- Fairmont Heritage Place Mayakoba — Playa del Carmen, Mexico
- Hotel Esencia — Playa del Carmen, Mexico
- La Casa de La Playa — Playa del Carmen, Mexico
- The Riviera Maya EDITION at Kanai — Playa del Carmen, Mexico