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SO/ Auckland

Auckland, Auckland, New Zealand · Virtuoso · 2025 benefits

SO/ Auckland

SO/ Auckland is a sleek urban base for the stylish traveler, in the heart of Auckland’s downtown Britomart district. A design-centric hotel, sixteen-story SO/ Auckland blends bold design with views of the Waitematā Harbour—not to mention, you're two minutes away from the water's edge. On a historic site that was once the Reserve Bank of New Zealand, SO/ Auckland now houses 130 rooms, a rooftop bar, a fifteen-storey restaurant with local dishes by Chef Roy Giam, an executive club with a private terrace, an on-site café, lobby bar, art gallery and underground spa in a former gold vault. A pillar of city culture today, SO/ Auckland offers lifestyle hotel experiences where views of Auckland’s…

SO/ Auckland is a contemporary, bold hotel in the very middle of Auckland city—two blocks back from the waterfront. Located downtown in the lively Britomart district, this 130-room lifestyle hotel bursts with dynamic energy of the sleek, statement lobby up to the HI-SO Rooftop Bar with sweeping 16-storey views of Waitematā Harbour. Chef Roy Giam leads diners on a gastronomic grill-centric at Harbour Society restaurant; while New Zealand's best designer boutiques, galleries, and waterfront nightlife are a short stroll away.

What you get booking it through us (2025 benefits)

  • Upgrade on arrival, subject to availability
  • Daily Buffet breakfast for up to two guests per bedroom, served in the restaurant
  • $100 USD equivalent Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
  • Early check-in / Late check-out, subject to availability
  • Complimentary Wi-Fi

These are the Virtuoso benefits on file for this property, on top of the hotel's own best flexible rate — not a discount and not a package. How the benefit stack compares to booking direct.

In the know

Book a Loft or Atelier Suite for access to the vibrant private club lounge space, complete with daily canapés and drink as well as a secret inner-city terrace.

The property, in facts

The facts, as the supplier files them
Where67 Customs Street, Auckland, Auckland, New Zealand
CategoryCity Hotel
Property typeHotel or Resort
Hotel groupAccor
Rooms130
Room types5
Nearest airportAuckland International Airport (AKL) · 11 miles
Advisor programmeVirtuoso
StyleHip
Known forCity Life, Landmarks, Wellness

Rooms and suites

  • Loft Suite, Club Access, 1 King Bed — SO CLUB, Club Access, 1 King Bed 38 SQM/409 SQFT Solid design theme, separate lounge from bedroom, private balcony, Wi-Fi, HIS & HERS luxury Verité bathroom…
  • SO SUITE, Club Signature Access, 1 King — SO SUITE, Club Signature Access, 1 King Bed 43 SQM/462 SQFT Studio Suite with separate lounge from bedroom, private balcony, Wi-Fi, HIS & HERS luxury Verité…
  • Studio Room, 1 King Bed — So Comfy, 1 King Bed 35 SQM / 377 SQFT, Choice of design theme of Liquid, Vapour or Solid ( subject to availability), Sofitel MyBed, Bathtub & Rainshower, HIS…
  • Collection Room, 1 King Bed — So Cozy, 1 King Bed 30 SQM/ 323 SQFT, Choice of design theme of Liquid, Vapour or Solid (subject to availability), Bathtub & Rainshower, HIS & HERS Verité Spa…
  • Collection Twin Room, 2 Single Beds — So Cozy, 2 Single Beds 33 SQM/355 SQFT Choice of design theme of Liquid, Vapour or Solid (subject to availability), Wi-Fi, HIS & HERS luxury Verité bathroom…

In the room

Balcony/Lanai/Terrace · Coffee/Tea Maker · Internet Access · Mini Bar · Sitting Area

What advisors say

78% of the 9 Virtuoso advisors who have filed a review of this property recommend it. Those reviews are collected by Virtuoso from advisors who have stayed, not by us and not from the public.

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